Shipping policy

Shipping Policy

Where We Ship

Indiana Wine Store currently ships to addresses within the United States only. International shipping is not available at this time.

Order Processing & Production

Many Indiana Wine Store products are made to order through our print-on-demand fulfillment partners.

Most orders are produced within approximately 2–7 business days before shipping. Production times may vary based on the product, fulfillment location, product availability, order volume, holidays, or other circumstances outside our control.

Business days do not include weekends or holidays.

Shipping & Delivery

Once production is complete, your order will be shipped using the shipping method available for your product and delivery destination.

Shipping rates and available delivery options are displayed at checkout.

Because our products may be produced by different fulfillment partners or facilities, items from the same order may occasionally arrive in separate packages or on different days.

Delivery times shown at checkout are estimates and are not guaranteed. Carrier delays, weather, holidays, product availability, and other circumstances may affect delivery.

Tracking Your Order

When tracking information is available, you will receive a shipping confirmation email once your order has shipped.

If your order contains multiple shipments, you may receive more than one tracking number.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you discover an error in your shipping address, contact us at sales@indianawinestore.com as soon as possible. We will make every reasonable effort to correct the address before the order enters production or ships, but changes cannot be guaranteed once fulfillment has begun.

Additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility.

Lost or Damaged Shipments

If your package arrives damaged or tracking indicates that your order may have been lost in transit, please contact us at sales@indianawinestore.com with your order number and details of the issue.

If tracking shows your package as delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier. If the package still cannot be located, contact us and we will review the situation with our fulfillment partner and/or carrier.

Questions

For questions about shipping or an existing order, please contact:

Indiana Wine Store
sales@indianawinestore.com
812-287-9083